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Holding Details

Barcode37821002553754
LocationMarshall District
TitleDelivering the wow : culture as catalyst for lasting success / Richard Fain.
AuthorFain, Richard, author.
Call No658.4 FAI
CollectionAdult New Arrivals

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Call NoDownloadURLHTMLCirc StatusPeriodical IssueVolume
658.4 FAI Available  

Catalog Details

International Standard Book Number 9781639081592 :
Personal Name Fain, Richard, author.
Title Statement Delivering the wow : culture as catalyst for lasting success / Richard Fain.
Varying Form of Title Culture as catalyst for lasting success.
Imprint New York : Fast Company Press, 2025
Physical Description 213 pages 16 unnumbered pages of plates : ohotographs (some color) ; 24 cm.
Formatted Contents Note Bigger, bolder, better -- "Good enough" isn't good enough -- A 40-day countdown to an uncertain future -- Grow or die -- It's the people, it's the people, it's the people -- What the hell?! -- Innovation in ship design -- Innovation beyond ship design -- COVID - the end of cruising? -- Passing the torch.
Summary, Etc. "In Delivering the WOW, Fain shows how a strong and forward-looking culture united people around a mission, delighted guests, and unlocked extraordinary performance--including increasing the company's profitability, guest capacity, and employee base more than thirtyfold. The book weaves principles for building culture with unforgettable behind-the-scenes stories to bring his lessons and experiences to life. Fain takes readers inside tough decisions during high-stakes crises--including the COVID shutdown--that helped rally 100,000 employees to beat the odds and unify the company like never before. He also candidly recounts mistakes he made along the way."--from dust jacket.
Subject Royal Caribbean Cruises (Firm)
Subject Added Entry - Topical Term Corporate culture Case studies.
Index Term-Genre/Form Case studies.
Index Term-Genre/Form Nonfiction books.

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